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Service

Maintenance & Support

Software is never really finished. We keep your applications secure, fast and reliable with proactive maintenance: applying updates, fixing issues, watching performance and shipping a steady stream of improvements so your product keeps getting better long after launch.

You own your codeSenior engineersOffices in BD & USAFixed-price option

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Secure

Patched & monitored

Reliable

Issues fixed fast

Evolving

Continuous improvement

What is Maintenance & Support?

Software maintenance and support is keeping your product fast, secure and reliable after launch, through bug fixes, security patches, monitoring and ongoing improvements, so it keeps earning its keep.

Is this for you?

Teams whose product needs ongoing upkeep
Businesses that inherited software to maintain
Founders without an in-house engineering team
Products that need security patches and monitoring

What you get

Proactive, not reactive

We monitor and update continuously so problems are prevented, not patched.

Stay secure

Regular dependency and security updates protect you from vulnerabilities.

Fast response

Clear SLAs and dedicated support so critical issues are resolved quickly.

Keep improving

A steady stream of enhancements and new features, not just bug fixes.

What we deliver

  • Bug fixes & issue resolution
  • Security & dependency updates
  • Performance optimization
  • Uptime & error monitoring
  • Feature enhancements
  • Dedicated support with SLAs

Technologies we use

  • Monitoring
  • Sentry
  • GitHub
  • Automated Testing
  • CI/CD

How we deliver

01

Onboard

We get to know your codebase, your stack and what matters most to you.

02

Stabilize

We clear the urgent issues and harden the system against the next ones.

03

Maintain

We monitor, update and support the product against an agreed SLA.

04

Evolve

We keep shipping improvements and new features as you need them.

Why teams choose Arrowbin

You own everything

Your source code, accounts and infrastructure stay yours. No lock-in.

Senior team

Experienced engineers and designers who write reliable software and get it right early.

Transparent pricing

After a free discovery call, you get a fixed estimate. No surprises later, no scope games.

Support after launch

We don't disappear at go-live. We monitor, maintain and keep improving the product.

Frequently asked questions

Do you maintain software you didn't originally build?
Yes. We start with a code and infrastructure audit to understand the system, then take over maintenance with a clear plan to stabilize it and move it forward.
How does your support pricing work?
We work on monthly retainers sized to what you need, from essential security and uptime cover through to dedicated ongoing development. You get a predictable cost and a defined response SLA.
What's your response time for critical issues?
Critical, production-down issues get our attention immediately under the SLA, with response and resolution targets agreed in your plan.

Need Maintenance & Support?

Let's talk about your goals and how we can help. Free consultation, no pressure.