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Service 06 / 08

AI Automation

Arrowbin is an AI automation agency for small businesses, and we only build AI that solves a real problem: assistants, agents, document processing and LLM integrations that take repetitive work off your team's plate.

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(01)Overview

What is AI Automation?

AI automation uses AI and workflow automation to take manual, repetitive work off your team, from data entry and document processing to chat and decision support. Arrowbin builds it for small and growing businesses: a working prototype on your real data usually takes 2–3 weeks, and taking it into production another 3–6.

  • 01LessManual, repetitive work
  • 0224/7Automated workflows
  • 03CustomFit to your process

Is this for you?

If someone copies data between tools all day, let's talk.

  • Teams drowning in repetitive manual tasks
  • Businesses with data or documents to process at scale
  • Companies adding AI features to a product
  • Operations leaders chasing efficiency gains

What you get

  • 01

    Automate busywork

    Replace repetitive manual tasks with reliable AI workflows that run 24/7.

  • 02

    Custom AI assistants

    Chatbots and agents trained on your data, integrated into your tools and website.

  • 03

    Grounded & accurate

    Retrieval-augmented generation keeps answers grounded in your real content.

  • 04

    Measurable ROI

    We target automations with clear payback in hours saved or revenue gained.

(02)AI at work

Watch an AI agent clear the inbox

An agent reads each message, pulls out what matters, decides and acts in your tools. When it isn't sure, it hands over to a person, with the work already done.

Inbox

3 waiting

Automated
0
To a person
0
Minutes saved
0
  1. Reading
  2. Extracting
  3. Deciding
  4. Acting
  5. Done

Invoice · accounts@northwind.co

Invoice INV-2291 for September

Hi, please find attached our invoice for September services. Payment due within 30 days. Thanks!

Extracted

Supplier
Northwind Ltd
Invoice no.
INV-2291
Amount
$4,860.00
Due
28 Oct
PO match
PO-1187 ✓

Decision

Matches an open purchase order. Safe to book for payment.

Confidence0%

auto above 80%

  • XeroBill created, scheduled for 28 Oct
  • Slack#finance: invoice booked

(03)Grounded AI

Answers from your documents, not guesses

Our assistants look things up in your own files before they answer, show where each fact came from, and say “I don't know” when the answer isn't there.

Help assistant

Answers from 4 company documents

Pick a question below.

Try a question

Your knowledge base

  • 1Returns policy.pdf

    Unused items can be returned within 30 days for a full refund. Sale items: 14 days, store credit only.

  • 2Shipping FAQ.docx

    Standard delivery takes 2–4 working days. Express orders placed before 2pm arrive next day.

  • 3Warranty terms.pdf

    All electronics carry a 2-year warranty covering manufacturing faults, not accidental damage.

  • 4Pricing sheet.xlsx

    Business accounts get 10% off orders over $1,000 and 60-day payment terms.

In a real build this is your help centre, contracts, product data or wiki, kept in sync automatically.

(04)Worth it?

Is it worth automating?

We only build automations that pay for themselves. Plug in one repetitive task your team does and see what it's costing you.

Good first candidates

  • Invoice & receipt entry
  • Support ticket triage
  • Lead qualification
  • Contract & document review
  • Report writing
  • Data clean-up

Saved every year

$58k

1,656 hours of repetitive work, about 0.9 full-time person freed up for better work.

Pays for itself in

3months

Typical build

$14k

Rough, conservative maths: 46 working weeks and a typical first automation including a year of running costs. We confirm real numbers in a free discovery call before you commit to anything.

(05)Process

How we deliver

We prove the value on your real data before building the full system around it.

  1. 1

    Step 011 week

    Identify

    We find the automation with the biggest payback and start there.

  2. 2

    Step 022–3 weeks

    Prototype

    We build a proof of concept to check the value is real before going further.

  3. 3

    Step 033–6 weeks

    Integrate

    We connect the AI to your tools and data, with security handled properly.

  4. 4

    Step 04Ongoing

    Refine

    We watch the output quality and tighten accuracy as the system runs.

(06)Selected work

Websites and stores by the same team

See all work →

(07)How we work together

Three ways to start

Start with one automation as a project. Add more with a team, or keep the first one tuned with a care plan.

  • Most popular

    Project

    One automation, proven on your data first.

    Best for a first task worth automating, like invoices.

    • Prototype on your real data
    • Payback sized before you commit
    • Hand-off rules for unsure cases
    Scope a project →
  • For growing products

    Product team

    A team adding automations and AI features, month to month.

    Best when several tasks are worth automating.

    • New workflows from a shared list
    • AI features inside your product
    • Models swapped without a rebuild
    Talk about a team →
  • After launch

    Care plan

    We watch answer quality and fix what drifts after launch.

    Best for automations your team relies on.

    • Output checks on real cases
    • Updates when model APIs change
    • Source documents kept in sync
    See maintenance & support →

(08)Guides

Read before you build

(09)FAQ

Questions?
Answered.

Still curious? Email hello@arrowbin.com and a human replies within a day.

  • Some of the highest-value uses we see are customer support chatbots, automated document and data processing, content generation, lead qualification and internal knowledge assistants. We focus on the ones with a clear, measurable return rather than novelty.

  • Yes. We use enterprise AI APIs that don't train on your data, keep sensitive information isolated, and can run private or on-prem models when a project calls for it.

  • We use retrieval-augmented generation (RAG), so the AI answers from your verified content and documents. That cuts down sharply on incorrect or made-up responses.

  • A focused first automation, such as invoice processing or support triage, typically starts around $10,000–$15,000 including a year of running costs. Larger agent systems cost more. We size it against the time it saves, so you can see the payback before you commit.

  • A working prototype on your real data usually takes 2–3 weeks. Taking it into production with integrations, security and monitoring adds another 3–6 weeks.

  • We pick the model for the job: Anthropic Claude and OpenAI for most language tasks, and open-source or private models when data must stay in-house. We design it so you can switch models later without a rebuild.

  • That isn't how we design it. AI takes the repetitive part of the work, and anything uncertain or high-stakes goes to a person with a summary ready. Teams usually spend the time they get back on customers and harder problems.

(10)Pairs well with

Often combined with

(11)Your move

Let's build
something loud

Tell us the task that eats your team's week. We'll tell you if AI can take it on and what it would pay back, usually within a day.

Book a
call ↗
hello@arrowbin.comor write to us directly